Emergency Medical Services (EMS)


LOCATED AT:  471 Fourth Street, Hollister, CA 95023


Co-located with the San Benito County Office of Emergency Services (OES)



Mission Statement


To protect and improve the health and safety of the people in San Benito County through the provision of high-quality Emergency and Disaster Medical Services, with reasonable costs, community involvement, continuous evaluation, injury and illness prevention programs and anticipatory planning.




To provide system leadership and planning that is proactive while continuously seeking ways to improve and optimize Emergency Medical Services for the citizens and visitors of San Benito County.


About San Benito County Emergency Medical Services Agency


San Benito County Emergency Medical Services (EMS) is a division of the San Benito County Office of Emergency Services and is responsible for managing the delivery of ambulance service countywide and coordinating all EMS system participants within the county.  EMS is does this through plan development, implementation of policies, and monitoring & evaluating all local EMS system partners including Ambulances, Fire Department based EMS, Air ambulances, etc.


EMS accomplishes is responsibility of providing ambulance service through a cooperative agreement with American Medical Response (AMR).  A copy of this agreement can be found here:  2014-2019 AMR Agreement


A annual report of the the EMS agency can be found here: 2016 Annual Report

In 2018 EMS provided the following update on Protocols and Procedure which can be found here: Link

As accurate report writing is a critical aspect of pre-hospital documentation, the office provided the following guidance: Link




Phone: (831) 636-4168
Fax: (831) 636-4165
Location: 471 Fourth Street– Hollister, CA 95023


EMS Coordinator: Kris Mangano


EMS Medical Director: David Ghilarducci, MD, FACEP